Credit Union Privacy Policy
Our credit union will collect only the personal information that is necessary to conduct our business. That means just what is necessary to provide competitive financial products and services, no more.
Our credit union will protect members personal information. Our credit union will maintain strong security controls to ensure that member information is our files and computers is protected. Where appropriate, we will use security coding techniques to protect against unauthorized access to personal records, ensure accuracy and integrity of communications and protect member confidentiality.
Members will always have access to their information, as a member of our credit union, they will always have the opportunity to review their information and make necessary changes to ensure that our records are complete and accurate.
Our credit union will only share information when absolutely necessary. We will only share information to administer the products and services we provide, when required to do so by the government, or when we partner with other businesses to offer a broader array of products and services.
Our credit union will partner only with businesses that follow strict confidentiality requirements. The businesses we select will offer products designed to enhance our members economic well-being. Under no circumstances will we authorize these firms to charge a members account without the members express consent, and we will not sell member information to telemarketing firms.
At least once a year, we will provide all of our members a privacy policy notice.
Website & Digital Privacy
Information We Collect
When you visit our website, certain information may be collected automatically by our website, hosting provider, or other technology services we use. This information may include your Internet Protocol (IP) address, browser type, device type, operating system, the pages you visit, the date and time of your visit, and other technical information related to your use of the website.
This information may be used to help us maintain the security and proper operation of our website, monitor website performance, understand how visitors use our website, and improve our website and services.
Cookies and Similar Technologies
Our website may use cookies and similar technologies. Cookies are small data files that may be stored on your device when you visit a website. They may be used to help websites function properly, remember certain preferences, understand how visitors use a website, and support website security and performance.
You may be able to control or disable cookies through your web browser settings. Please be aware that disabling cookies may affect the functionality of certain features of our website.
Information You Provide
If you voluntarily provide personal information through our website, such as by submitting a contact form, requesting information, or communicating with us by email, we may use that information to respond to your request and provide the services or information you have requested.
Please do not submit sensitive financial, account, or other confidential information through general website forms or email unless specifically instructed to do so through a secure service provided by the credit union.
Information submitted through secure online banking, loan applications, or other third-party services may be subject to the privacy policies and security practices of those services.
Website Analytics and Third-Party Services
We may use third-party service providers to assist with website hosting, security, functionality, analytics, communications, or other website-related services. These providers may collect or process certain information about website visitors as necessary to provide services to us.
We do not authorize these service providers to use personal information collected on our behalf for purposes unrelated to the services they provide to the credit union, except as permitted or required by law.
Links to Other Websites
Our website may contain links to websites operated by third parties, including financial service providers, government agencies, community organizations, and other organizations.
Once you leave our website, the privacy policies and practices of the third-party website you visit will apply. CO-NE Federal Credit Union is not responsible for the privacy, security, content, or practices of websites operated by third parties. We encourage you to review the privacy policy of any external website you visit.
Protecting Your Information
We take reasonable measures to protect information collected through our website from unauthorized access, use, or disclosure. However, no transmission of information over the Internet or electronic storage system can be guaranteed to be completely secure.
Members should never provide account numbers, passwords, Social Security numbers, or other sensitive information through an unsecured website form or ordinary email.
Changes to This Policy
We may update this Website & Digital Privacy section from time to time to reflect changes to our website, technology, services, or applicable requirements. Any updates will be posted on this page.
If you have any questions concerning this policy, please do not hesitate to call us at (970) 474-2617. We are here to serve you!